Tag Archives: website

The Real World of Customer Service

What is Zircon in the Real World? My role, this blog, and my overall philosophy reflect one thing…the customer experience. I live by the motto, the customer is always right. In each diverse customer situation, it is important to listen, … Continue reading

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Buy Today, Gone Tomorrow

Hi. My name is Tom… and I am an impulse buyer. I love to buy things. Specifically, I love to buy tools. I can’t stroll through a Home Depot or Lowe’s store without buying something that just “calls to me.” … Continue reading

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DIYers, Feel the Force

DIY, or “do it yourself”, is a common term we’ve heard to typically describe home improvement enthusiasts who want to work on a project on their own. It sounds great on the surface, but it can occasionally lead you into … Continue reading

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