Tag Archives: Customer

The Real World of Customer Service

What is Zircon in the Real World? My role, this blog, and my overall philosophy reflect one thing…the customer experience. I live by the motto, the customer is always right. In each diverse customer situation, it is important to listen, … Continue reading

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DIY Progress is Everlasting

The online DIY community continues to prosper because companies invent, produce, and distribute useful products, information, and resources that save users time, money, and frustration. Via social media networks, such as Twitter, Facebook, YouTube, Pinterest, and more, companies cater to … Continue reading

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We Just Want it to Work

We all have a basic expectation with every product or service purchase we make. We expect it to work for us. We expect it to be effective. It doesn’t matter if the cost is $1, $100, or $1,000. We bought … Continue reading

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