Tag Archives: Customer Support

The Real World of Customer Service

What is Zircon in the Real World? My role, this blog, and my overall philosophy reflect one thing…the customer experience. I live by the motto, the customer is always right. In each diverse customer situation, it is important to listen, … Continue reading

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Buy Today, Gone Tomorrow

Hi. My name is Tom… and I am an impulse buyer. I love to buy things. Specifically, I love to buy tools. I can’t stroll through a Home Depot or Lowe’s store without buying something that just “calls to me.” … Continue reading

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We Just Want it to Work

We all have a basic expectation with every product or service purchase we make. We expect it to work for us. We expect it to be effective. It doesn’t matter if the cost is $1, $100, or $1,000. We bought … Continue reading

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