About

Step into Tom’s real world as he shows you ways to maximize your tool user experience. A customer advocate, Tom discusses novel, simple, and practical methods to ensure utility and performance from your high-tech tools. Delivering on customer promises for more than 25 years, Tom shares the vision, “To know the tools is to love the tools”.

Tom invites you to share his quest – to propel successful customer experiences and learn from the “not so” successful events.

 

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